Last Updated
12 August 2026
Privacy Policy
At Vellum & Mind ("we," "our," or "us"), your privacy and trust are our top priorities.
This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, or engage with our coaching services, programs, and newsletters.
Please read this Privacy Policy carefully. By accessing or using our website and services, you agree to the terms outlined below.
1. Information We Collect
We collect information that you voluntarily provide to us when you express an interest in obtaining information about us or our products and Services, when you participate in activities on the website, or otherwise when you contact us.
Personal Information:
This includes your name, email address, phone number, billing address, and payment information when you purchase a service or program.
Intake and Coaching Data:
Information you share during discovery calls, intake forms, and coaching sessions regarding your health, goals, and personal life. We treat this information with the highest degree of confidentiality.
Automatically Collected Information:
We automatically collect certain information when you visit, use, or navigate the website. This information does not reveal your specific identity but may include device and usage information, such as your IP address, browser and device characteristics, operating system, language preferences, referring URLs, and device name.
2. How We Use Your Information
We use the personal information collected via our website for a variety of business purposes described below:
To facilitate account creation and logon process.
To deliver coaching services and manage your account.
To process payments and refunds.
To send administrative information to you (e.g., appointment reminders, changes to our terms, conditions, and policies).
To send you marketing and promotional communications (you can opt out at any time).
To request feedback and contact you about your use of our website.
3. How We Share Your Information
We do not sell, rent, or trade your personal information to third parties. We only share information with your consent, to comply with laws, to provide you with services, to protect your rights, or to fulfill business obligations. We may share your data with third-party vendors, service providers, contractors, or agents who perform services for us or on our behalf (e.g., payment processors like Stripe, scheduling apps like Calendly, or email marketing platforms).
4. Cookies and Tracking Technologies
We may use cookies and similar tracking technologies (like web beacons and pixels) to access or store information to improve your website experience and analyze website traffic. You can set your browser to refuse all or some browser cookies, or to alert you when websites set or access cookies.
5. Data Retention
We will only keep your personal information for as long as it is necessary for the purposes set out in this privacy notice, unless a longer retention period is required or permitted by law (such as tax, accounting, or other legal requirements).
6. Your Privacy Rights
Depending on your location, you may have the right to request access to the personal information we collect from you, change that information, or delete it in some circumstances. To request to review, update, or delete your personal information, please submit a request to contact@example.com.
7. Contact Us
If you have questions or comments about this notice, you may email us at contact@example.com.
